PC Simple UK

Value for Money

On-site Visits

Please note: We may recommend that we take a computer to our workshop to carry out services on it. Diagnostic tests and installs can take some time to run, so it may be more economical to do this rather than on-site where the engineer's time has to be charged.

  1. Labour
  2. Diagnostics
  3. Workshop Repairs
  4. Setup
  5. Reinstall
  6. Data Recovery
  7. Other Services
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Labour


- Standard Rate (9am - 9pm, Mon - Sat) Minimum charge £50

£50/hr

(30 minute increments)

- Half-Day Rate @ £175 (4 hours, pre-booked)

saves £25

- Full-Day Rate @ £350 (8 hours, pre-booked)

saves £50

- Sunday & Out-of-Hours (subject to availability) Minimum charge £75

£75/hr

(30 minute increments)

Call-out charges

 

- Within our Primary Area of Operation (see map)

Free

- Outside of our Primary Area of Operation

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

 

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PROBLEM EVALUATION / DIAGNOSTIC


If you're not sure what the problem with your computer is, we can take run it through our diagostic tests on bench to find out where the issue lies, and then let you know what will be required in order to fix it. In some cases, it can be very difficult to pinpoint the source of the problem, in which case extensive diagnostics may be required.

 

- FREE Collect & Return Service

Minimum spend of £50 applies. Available within our Primary Area of Operation (see map)

Free

- Standard Evaluation / Diagnostic

£25

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

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Workshop Repairs


- PC / Laptop Health Check ( Tune-Up ) & Virus & Spyware Removal
Give your computer a new lease of life! We'll make sure it's clean, secure and running as fast as possible. Includes:

£75
  • scan & removal of viruses, spyware & trojans
  • antivirus & firewall check
  • security updates
  • driver check
  • malicious & unwanted program removal
  • toolbar removal
  • temporary files cleaned
  • advice on upgrades
 

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

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Setup


- New PC / Laptop Setup

£75

If you've bought a new PC and want it set up correctly so you can just turn it on and start working straight away, drop it in to us or call us to arange a free collection (along with your old one if you want your files & folders transferred across).

We will:

  • set up user accounts
  • set up email accounts
  • install antivirus & firewall software
  • install security updates
  • install parental controls (if required)
  • install office suite
  • install printer (if supplied)
  • uninstall trial software
  • recycle your old PC/laptop
  • show you how to use your new machine

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

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System Reinstall (+ optional Data Backup & Restore)


All programs and data wiped, operating system reinstalled. Includes installing MS Office & Antivirus (customer to provide licenced discs). Additional software/hardware installation and configuration will incur an additional charge.

 

- System Reinstall

£75

- Data Backup & Restore (Optional) - up to 200GB

£50

- Data Backup & Restore (Optional) - over 200GB

25p per GB

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

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Data Recovery


We will recover your files to a backup drive (sold separately, if required) which you can then plug into your computer. Please note: programs cannot be recovered.

 

- Diagnosis (to enable us to inform you what information can be recovered, if any)

£25

- Data Recovery (Windows Hard Drive) up to 200GB

£50

- Data Recovery (Windows Hard Drive) over 200GB

25p per GB

- Data Recovery on Faulty / Formatted / NAS Drive

from £120

- Backup Drive (you are welcome to provide your own backup drive)

from £80

- Hard Drive Cloning

£75

- Hard Drive Secure Wipe (per drive)

£15

- Laptop Screen Replacement (Windows)

£75

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

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OTHER SERVICES


- Custom Built Systems

from £150

- Remote Access Fix (Minimum charge £20)

 

We can use our remote access software to dial in to your computer and fix the problem for you in front of your eyes. Sit back and watch it all happen! Broadband connection required. Pre-payment may be required via credit/debit card.

£40/hr

(30 minute increments)

- Anything not covered already

£50/hr

(30 minute increments)

Call us on 01372 36 2963 to book your on-site visit.

You can choose an appointment time to suit you and we will strive to arrive within 15min of that time.


Prices exclude hardware costs.

 

Software to be installed must be from licenced original discs supplied by client at time of repair.

Payment by cheque with guarantee card, credit/debit card or cash on completion of work.

Please note that there is a 2% charge for credit card payments.

Part payment in advance may be required in some circumstances.

The fixed-cost services listed do not apply to some computers (eg. some all-in-one PCs and some laptops). This is due to the complexity of their design and the resulting time involved in servicing them. We will always notify our customers in advance of the prices in such a case.

Please ensure you have read our Terms of Business before making an appointment.

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